Appointments

01770 600 516

8.30am – 5.15pm

(internet bookings coming soon)

Consultations are by appointment, by phoning our reception team on the number above.  A wide range of services and skills are available: the following information is offered as a guide, but our phone team will keep you right: please don’t feel too bamboozled!

Home Visits

You may request a home visit if you are housebound or are too ill to visit the practice. A GP will normally phone you first of all, to find out more details, decide how urgently you need to be seen and check directions.  It helps us if home visits are requested by 11am each day, however we realise this isn’t always possible.  This article explains more about home visits.

You can also be visited at home by a community nurse if you are referred by your GP.

Types of Appointment

We offer the following types of appointment with GPs:

  • Routine (15 mins): these are available up to six weeks in advance.
  • Urgent “on the day” (15 mins): we always hold a number of appointments back each day to deal with urgent requests.
  • Telephone (5 mins): A number of these are available throughout the day, in order that we can quickly get back to patients requesting urgent attention, or home visits.  Some of these can also be booked in advance – great if you prefer not to travel to a surgery e.g. discussing test results, asking for initial advice.
  • Special services: our GPs offer a wide range of skills, including minor surgery, accupuncture, well woman clinic, travel clinic, fracture clinic, medical examinations (including RNLI & Fire/Rescue).  See this page for more details.

The following appointments are available from our Nurse/HCA team:

  • Routine nurse (15 mins): for specific tests/procedures such as fitting blood pressure monitoring and advice about chronic conditions.
  • Routine healthcare assistant (15 mins): for procedures that Deborah and Zara can perform.  For a list, see this page.
  • Chronic disease reviews (30 mins): extended appointments are offered where more time is required for services like annual asthma/COPD/heart failure/diabetes reviews.
  • Special procedures: our nurse/HCA team are capable of performing a wide variety of tests, in which case additional time may be required.  Our phone team will keep you right!

Opening Times

Opening times are indicated below.  Please be aware that on occasion, we cannot guarantee a surgery being open, hence why consultations are by appointment only.  On days marked with an asterisk (*) site team meetings are held, hence the extra time required for lunchtime closure.  However, our phones remain active throughout.

If you require to book an appointment for a blood test, Friday afternoons should be avoided: the last routine blood collection is from the 13:50 ferry and so any samples would lie over the weekend.

Out of hours (weekends and 5.15pm to 8.30am weekdays) you should call 111 if you have a medical concern that cannot wait until the practice is open again.

Main Surgeries

* denotes days when we have a site team meeting at lunchtime

Brodick Health Centre

Monday 08:30 – 12:45 13:15 – 17:30
Tuesday * 08:45 – 12:30 13:30 – 18:30
Wednesday 08:45 – 12:45 13:15 – 17:30
Thursday 08:30 – 12:45 closed
Friday 08:45 – 12:45 13:15 – 17:30 (not bloods)

For help in finding the surgery, please see this page.

Lamlash Medical Centre

Monday * 08:30 – 13:15 14:00 – 18:30
Tuesday 08:30 – 13:30 14:00 – 18:00
Wednesday 08:30 – 13:00 closed
Thursday 08:30 – 13:30 14:00 – 17:15
Friday 08:30 – 13:30 14:00 – 17:15 (not bloods)

For help in finding the surgery, please see this page.

Shiskine Surgery

Monday 08:45 – 13:15 13:45 – 18:00
Tuesday 08:45 – 13:15 closed
Wednesday  08:45 – 13:15 13:45 – 17:00
Thursday * 08:45 – 13:00 14:00 – 17:00
Friday 08:45 – 13:15 13:45 – 17:00 (not bloods)

For help in finding the surgery, please see this page.


Branch Surgeries

Lochranza

Tuesday 09:15 – 11:30 (nurse) 14:30 – 16:00
Friday 10:00 – 11:30 (not bloods)

For help in finding the surgery, please see this page.

Whiting Bay

Tuesday 09:00 – 17:00

For help in finding the surgery, please see this page.

AMG as a Training Practice

Arran Medical Group is a training practice for doctors and students who are at various stages of their training.  Being involved in training ensures that we are engaged with current medical practice, as well as encouraging the ‘next generation’ to choose a career in rural practice.  We are grateful for our patients’ flexibility and permission to be involved in these training activities.

GP Specialist Training

GP Specialty Trainees (GPSTs) are qualified doctors with hospital experience who are undertaking specialist training with a view to becoming qualified general practitioners.  They may join us during GPST1 (early) or GPST3 (last) stages of their training.  They have regular tutorials, and are also required to undertake a patient satisfaction questionnaire and video analysis of their consulting skills.

Medical Students

We also have medical students working with us from time to time, and GP experience is really important for their learning.  Your co-operation with this is greatly appreciated.  They may sit-in with your usual GP, or they may ask to speak to you before seeing your GP.  We understand that there may be occasions when you do not wish a student to be present.  If this is the case, please let the receptionist or GP know, and no offence will be taken.

GP Rural Fellowships

Arran Medical Group also participates in the GP Rural Fellowship programme.  This offers additional training to qualified GPs who wish to enhance their skills to a level necessary for rural practice.  Drs Greg Hamill, Faye Hamill, Graeme Thompson and David Hogg are all former Rural Fellows.