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The health and medical information contained within this website is intended for the patients of this practice.

1. Accuracy

Whilst we have made every attempt to ensure the accuracy and validity of all information provided on this website, the practice does not accept responsibility for events arising from the use of the information provided. Advice offered to patients, while being as accurate and complete as possible, should not be used as a substitute for a consultation with the patient’s own doctor.

2. Links

All links from this website are provided for information and convenience only. We cannot accept responsibility for sites linked to, or for the information found there. A link does not imply an endorsement of a site; likewise, not linking to a particular site does not imply lack of endorsement. This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

3. Website Availability

We cannot guarantee uninterrupted access to this website, or the sites to which it links. We accept no responsibility for any damages arising from the loss of use of this information.

5. Data Collection

We collect information from users who communicate with us via the website, aggregate information on which pages users access or visit, and information volunteered by the viewer (e.g. site registrations, user details, and emails sent via forms on the website). The information we collect is used to improve the content of our website and the quality of our patient care and service.

As a data controller, Arran Medical Group is required to notify the Information Commissioner’s Office that it is processing personal data. Arran Medical Group is registered in the register of data controllers. Data controllers must renew their notification with the Information Commissioner’s Office on an annual basis. Failure to notify constitutes a criminal offence. Any changes to the register must be notified to the Information Commissioner’s Office within 28 days of taking place. The Designated Officer shall be responsible for notifying and updating the Information Commissioner’s Office.

6. Cookies

This website uses a number of WordPress plugins, as well as Google Analytics to track information to help us design the site in the future.  We do not hold personal information about you on the website server, other than that which you supply to us by email or filling in a form.  Your medical record is in a completely separate system from this website, which is hosted at 34SP.com and for which access is limited to GP Partners, and our management team.  When we are setup to accept online appointment booking and prescription requests, this information will be handled via Patient.co.uk (Patient Access) and communication is directly to the Patient.co.uk server.  The IT systems we use to hold your personal medical information are completely separate to this website hosting, which is provided by 34SP.com.

7. Data Storage

We use a range of third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run this website.

8. Disclosure

Arran Medical Group may disclose personally identifiable information made available to this website under special circumstances, such as to comply with the law or when your actions violate the Terms of Service.

9. Changes to this Policy

Arran Medical Group reserves the right to change this Privacy Policy.